What step follows if a complainant is dissatisfied with the Information Commissioner's Office response?

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When a complainant is dissatisfied with the response from the Information Commissioner's Office (ICO), the appropriate next step is to escalate the issue to the Information Tribunal. This tribunal is an independent body that handles appeals against decisions made by the ICO. The purpose of the Information Tribunal is to provide a fair hearing and to review cases where individuals or organizations feel that their complaints regarding data protection or Freedom of Information (FOI) have not been satisfactorily addressed by the ICO.

Engaging in legal proceedings is typically a more complex and lengthy process that is not the immediate recourse available after the ICO response. While waiting for a reassessment might seem like a reasonable course of action, it does not address the complaint directly and does not guarantee any further action. Bringing the case to the media could potentially raise public awareness, but it does not constitute a formal course of action to appeal the ICO’s decision and is not likely to lead to a resolution of the complainant’s issues.

The correct choice emphasizes the structured process in place for addressing dissatisfaction with the ICO, thereby ensuring that individuals have a defined path to seek redress.

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