Who resigned when Universal Credit began to roll out due to concerns about its impact on claimants?

The correct answer is Iain Duncan Smith, who resigned amidst concerns regarding the rollout of Universal Credit and its potential negative effects on claimants. Iain Duncan Smith was the Secretary of State for Work and Pensions at the time, and he was one of the key architects behind Universal Credit, which aimed to simplify the benefits system. However, as it began to roll out, numerous issues such as delays, IT problems, and the financial strain it placed on vulnerable individuals came to light. This raised significant concerns about the efficacy of the program and its impact on those it was intended to help, prompting Duncan Smith to step down.

His resignation highlighted the deep-rooted challenges and criticisms surrounding Universal Credit, illustrating the tension between policy ambitions and on-the-ground realities faced by claimants. By resigning, he brought attention to the growing dissatisfaction and concerns within the welfare system, indicating the importance of accountability in governmental reforms.